BUSINESS PRODUCTIVITY

At Optim we will help businesses improve their productivity while amplifying results. We bring a strong management consulting practice that can conduct process improvements, process automation and process modelling. We help organisations improve their productivity by optimally utilising their current technology landscape while implementing change in meaningful ways.

Workflow Automation

Our workflow automation makes complex business processes easier to manage. At Optim our automated work flows transform data using rule based logic. We help streamline workflow processes in a fast, accurate and efficient manner ensure that value is delivered through operating cost reductions and business process optimisation.

Service Automation

If you have a business that operates multiple applications across multiple clouds incorporating multiple requirements, then service integration is a viable solution to consider. Optim’s service automation solutions unite application tools using various automation layers providing a unified interface for all workflows. The fact is that most growing organisations are facing the challenge of an increasing application footprint that is generating large volumes of structured and unstructured data. Our approach to service automation is an approach that looks to simplify service delivery by unifying infrastructure and automating application resources. Our service automation solutions are designed to help improve visibility and utilisation of business resources by streamlining service and processes.

Intelligent Automation

At Optim we deliver and configure technologies that enable an intelligent decision making that drives innovation and customer engagement. Optim’s intelligent automation (IA) solutions combine Robotic Process Automation (RPA) and Artificial Intelligence (AI) technologies. Your company data holds the keys to your future success, together with our intelligent automation solutions we empower rapid end-to-end business process automation which improves and accelerates digital transformation.

Switch on Power of Automations with Optim

Zero-Error compliance

We provide robust RPA solutions combined with AI and machine learning that seek to reduce risks and overheads while removing human errors in complex compliance processes.

We provide cost effective system integration platforms that create a new frontier for data driven business models through the power of integrated automations. We believe that the chances of success are greatly improved if you address a customers’ needs quickly and efficiently. By improving customer data integrations through digital engagements customers are far more likely to come back and rave about your excellent service.

The benefits of building short iterations into the structure of digital transformation methodologies is well proven. We believe in focusing on smaller tactical improvements that have a measurable impact on larger projects. Building a culture that believes in continuous improvement is a key strategy worth implementing for a successful digital transformation.

Unified Workflows

75% of senior IT executives from different countries agree that adopting automation technologies will enhance network security and improve decision making abilities. Automation is a clear advantage when it comes to decision making, providing intelligent insights to advanced businesses.

Intelligent Service Delivery

The evidence proves that 95% of consumers believe that ‘customer service’ will benefit the most from automation. Evidence reveals that a total of 4.2 billion automated voice assistants were used in devices globally in 2020 and the use continues to rise as service automation increases.

Let’s Make Things Happen

Our team will deliver a comprehensive discovery process and apply our extensive experience to design and present you with the most suitable recommendations to solve your business challenges.

“Optim IT Solution consultants are fabulous. They helped us unlock our digital strategy. We have evolved our business growth due to their progressive and flexible approach.”

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