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“Our scope of works involve a comprehensive process of identifying and documenting specific project goals, outcomes, milestones, tasks, costs, and timeline dates specific to the project objectives..”

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Common questions we get asked..

How do I integrate Chat Bots technologies?2021-01-28T07:02:56+00:00

99% of the businesses integrate their chat bots just for the sake of integrating it. Chat bot integration should be done in a workflow model and refine it as per the clients engagements.

What is social media engineering2021-01-28T04:19:01+00:00

In social media engineering we assist companies in optimising their current social media strategies using hypothesis testing and statistical modelling improve customer and target market engagement. Because when you spend on social media ads, it renders lot of unstructured data and we help through this exercise to convert those unstructured data to structured data to optimise the target audience.

How much should I afford to build a website?2021-01-28T03:54:42+00:00

It depends on the type of website you want. If you want a template based website, then it won’t be expensive but the cost is varying according to the web content strategy to position yourself in the market. However, after the discovery session it will help our consultants to comprehend your needs and provide you an estimate as per your budgetary guidance.

What makes Optim differ to other technology vendors out there?2021-01-28T03:46:09+00:00

We use a strong management consultancy practice in our digital transformation along with industry domain experts

What does RPA mean?2021-01-26T14:34:35+00:00

RPA referrers to Robotic Process Automation. “Robotic” depicts a program that can be set up to carry out tasks in a similar manner someone would with computer systems and applications. “Process” signifies the work that an individual would want to get done. Also “Automation” is quite evident to what it sounds like, meaning making tasks occur on its own.

What are RPA bots?2021-01-26T14:42:46+00:00

In generic terms bots are software programs that could be set up to automate digital work. They can be regarded as a Digital workforce which possess competencies to interact with systems and applications similar to an individual.

Is RPA the same as Intelligent Automation?2021-01-26T14:49:22+00:00

RPA is a major segment of Intelligent Automation. Tying artificial intelligence (AI) technologies along with RPA software makes it “intelligent”. Intelligent Automation is more capable in automating and adopting to much complex business process and scenarios than just RPA by itself.

Is RPA free?2021-01-26T15:00:02+00:00

It’s a Yes and a no. It is important that everyone have access to automation tools specially individuals such as students, small businesses, developers, and researchers. Our major intension is supporting organisations in automation and digital transformation, with the aid of platforms and services we offer.

Why use RPA?2021-01-26T15:05:28+00:00

It is quite evident that the need for automation of repetitive, manual, soul-crushing, drudge work is growing by the day. These tasks that retain no creative input or value added by being completed by an individual person. RPA can take over these repetitive manual works and execute them in a much efficient and effective manner whilst eliminating errors.

RPA also offers varied other benefits once coupled with AI technologies (Intelligent Automation), enabling users to reimagine how enterprises can operate by seamlessly integrating technology, work processes, and people.

Few of the key benefits of intelligent automation are as follows

  • Automation of any business process from start to finish
  • Connecting of front- and back-office processes
  • Organizing and processing of complex data
  • Elimination of errors and exceptions
  • Strengthening of operational security
  • Ensure compliance
  • Improved customer experience
  • Liberate employees
Where can I use RPA?2021-01-26T15:08:14+00:00

Across varied industries and organisational sizes, RPA is capable in taking on any repetitive, manual, process and be up and running within a short span of time. Approaches of applying Intelligent Automation are only limited to one’s imagination. And with the prevalence of pre-built bots ready to download, one can find pre trained RPA bots ready to take on varied functionalities such as hiring and onboarding or insurance claims processing. Simply, bots can be placed anywhere.

What does RPA implementation look like?2021-01-26T15:10:49+00:00

It is evident that getting started with RPA is quite easy, but it’s also apparent that RPA alone doesn’t assure long-term success, particularly at scale. Prior to initiating, taking an in depth look at the RPA journey can be regarded as vital. Adopting RPA is in fact a long-hauled journey of facilitating business change both operationally and culturally. The presence of a great core team and the adoption of right tools are the key to a fruitful RPA journey.

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