Digital Automation
Switch on the power of automation
Our digital automation focuses on delivering digital transformation and aligning business objectives by combining the implementation of RPA, AI and Machine learning. We provide transformation services and advanced digital processes that improve business objectives.


Business Collaboration
Harness Your Social Proof
Our business collaboration initiatives are designed to address three core pillars encompassing CRM, Social Media Engineering and Chat Bot integrations. Put simply, we help our customers convert more visitors, book more meetings and generate more pipeline and revenue.
Business Productivity
Elevate your business potential with intelligent automation
We take the time to consider how your business is currently operating and provide insights and solutions that illustrate the potential of changing the way you work. We offer support and help businesses set realistic goals for improving productivity through the use of their technology landscape while implementing change in meaningful ways.


Managed full stack
Develop an end-to-end digital strategy
We focus on the development of both front and back end requirements providing a total solution for digital transformations including solutions focused on a range of processes and functions that improve operations and reduce expenses. We go beyond outsourcing proactive support by delivering advanced service monitoring and maintenance which includes user management, security and compliance.
We Boost Our Clients’ Bottom Line by Optimizing Their Growth Potential.
In todays competitive business world it is essential to be impactful & have a highly compelling digital engagement strategy. We have curated advanced digital services that drive down the cost of doing business and help accelerate growth.

Implementing Business Analysis and Decision Making Processes
CATWOE Analysis
We assist businesses by visualising and articulating what we know about a particular user by creating a shared understanding of user requirements, this process defines decision making models.
We use CATWOE as a framework to help manage change initiatives and to help formulate and investigate the perspectives of the various stakeholders involved in projects. In addition, CATWOE helps initiate learning and builds an appreciation of the challenge between a group of stakeholders rather than set out to solve a pre-defined problem.
Optim Difference
Flexible pricing and innovative delivery frameworks is our competitive edge and the cornerstone of our customer engagement model. We believe in delivering results that provide a measurable return on investment. We use strategic delivery modelling which can encompass a combination of resource augmentation and specialist skills to deliver end to end digital transformation that makes sense.
Empathy Mapping
We assist businesses in visualising and articulating what we know about a particular user by creating a shared understanding of user requirements and assist them in decision making.
Let’s Make Things Happen
Our team will deliver a comprehensive discovery process and apply our extensive experience to design and present you with the most suitable recommendations to solve your business challenges.
“Optim IT Solution consultants are fabulous. They helped us unlock our digital strategy. We have evolved our business growth due to their progressive and flexible approach.”